This website is operated by Orchid Impex. Throughout the site, the terms “we”, “us” and “our” refer to Orchid Impex. The website provides all information contained on this website or any of its pages subject to the terms and conditions set out below, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”), including those additional terms and conditions and  Privacy policy available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


  • You must be a natural person, at least 18 years of age. If you are less than 18 years old, please read through these terms of use with your parent or a legal guardian, and in such a case, these terms of use shall be deemed to be a contract between us and your parent or legal guardian and to the extent permissible under applicable laws, enforceable against you.
  • You must not misrepresent your identity.
  • The right to use the website is personal to You, and not transferable to any other person or entity.
  • You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws (including but not limited to copyright laws).
    A breach or violation of any of the Terms will result in an immediate termination of your Services.
  • Accessing, browsing or otherwise using the website indicates you acceptance of all the terms and conditions herein. If you do not agree to these Terms of Use, please do not use the website. You acknowledge and agree that by mere use of the website, you shall be contracting with us, and these Terms of Use constitute your binding obligations with the company. Please read these Terms of Use carefully, before proceeding.

This document is an electronic record in terms of the Information Technology Act, 2000 and the rules framed there under. This electronic record is generated by a computer system and does not require any physical or digital signatures.



While every effort is made to update the information contained on this website, neither We nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, products offered, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (‘information’) and shall not be bound in any manner by any information contained on the website. We reserve the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice, and data is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. An error or omission may be brought to our attention by contacting us via the details provided on the website.

Including prices and availability may be inadvertently inaccurately displayed on our website due to human or system errors. We reserve the right to correct any and all such omissions or errors when they do occur. We do not honour inaccurate or erroneous prices or availability issues.

Occasionally, an item may go out of stock before we are able to post a notification on the website. In such a situation, we will contact you directly or cancel your order. If a product’s listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices.

Our prices are subject to change without notice. We reserve the right to refuse or cancel any and all orders, at any point in time. If your credit/ debit card has already been charged for the purchase and your order is cancelled, your cancelled order amount will be returned to your account as per regular payment gateway terms and conditions.

The trademarks, names, logos and service marks (collectively trademarks, singular trademark) displayed on this website are either our own registered and unregistered trademarks, or those of the brands we carry, with all rights reserved. Nothing contained on this website should be construed as granting any licence or right to use any trademark without prior written permission from us or the respective brand owners.



External links may be provided for your convenience, but they are beyond our control and no representation is made as to their content. Use or reliance on any external links and the related content provided is at your own risk. When visiting external links, please refer to that external website’s terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without express prior written permission from us. Please contact us if you would like to link to this website or would like to request a link to your website.


We are not responsible for any material submitted by You to any public areas (including and not limited to bulletin boards, hosted pages, blogs, product reviews, chat rooms, or any other public area found on the website). Any material posted in this manner shall not be assumed to be endorsed, or approved by Us. We reserve the right to remove or have removed any material submitted or posted by you in this manner, at our sole discretion and without notice to you, if there is the likelihood that you could (including but not limited to)–

  • Defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;
  • Publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;
  • post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation or our and/or a third party’s computer system and/or network;
  • violate any copyright, trade mark, other applicable India laws or intellectual property rights of us or any other third party;
  • submit content containing marketing or promotional material which is intended to solicit business.


You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify us against any loss, liability, damage or expense of whatever nature which we or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.


We shall not be responsible for and disclaim all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, products sold on this website, implied warranties of merchantability, fitness for a particular purpose, or any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither we nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, loss of use, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.


You agree to defend, indemnify and hold harmless Orchid Impex, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to any content you post, store or otherwise transmit on or through our website or your use of or inability to use our website, including without limitation any actual or threatened suit, demand or claim made against us and/or our independent contractors, service providers, employees, directors or consultants, arising out of or relating to the content, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third party.


Except as expressly provided to the contrary in a writing by us, this site, the content contained within and the products and services provided on or in connection therewith (the ‘products and services’) are provided on an ‘as-is’ basis without warranties of any kind, either express or implied. We disclaim all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement as to the information, content, and materials in our site. We do not represent or warrant that materials in our site or the services are accurate, complete, reliable, current or error-free. We also do not represent or warrant that our site or its servers are free of viruses or other harmful components.


In no event shall Orchid Impex, its directors, members, employees or agents be liable for any direct, special, indirect, or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of our site, the products and services, or the content contained in or accessed through our site, including without limitation any damages caused by or resulting from reliance by user on any information obtained from us, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorised access to our records, programs or services.


  • Entire Agreement
    These website terms and conditions constitute the sole record of the agreement between you and Orchid Impex, in relation to your use of the website. Neither you nor Orchid Impex shall be bound by any express tacit nor implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and Orchid Impex, in respect of your use of the website.
  • Conflict
    Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
  • No Waiver
    The rights and remedies provided by this Terms of Use may be exercised as often as necessary. They are cumulative, and not exclusive of rights and remedies provided by law. They can only be waived in writing, and a delay in exercising/non-exercise of any such right or remedy does not constitute a waiver of that right/remedy, or any other right/remedy.
  • Severability
    If any term or provision of these Terms of Use is held by a court of competent jurisdiction to be invalid, void or unenforceable, the remainder of the terms, provisions and restrictions of these Terms of Use shall remain in full force and effect, and shall be in no way affected, invalidated or impaired.
  • Governing Law and Applicable Jurisdiction
    These Terms and Conditions and your use of this site will be construed in accordance with the applicable laws of India. The Courts of Bangalore, Karnataka, India shall have exclusive jurisdiction in any proceedings arising out of this Terms of Use.
  • Comments or queries
     you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.